Roofing Sales Training

There are 3 main reasons you should train all new sales reps and office managers/admins. 

1. The first reason is that it turns sales reps into revenue generating team members faster, while at the same time, reducing the downtime involved in other staff during onboarding. This can result in an extra 1-2 weeks of actual selling during the season. 
2. The second reason is that it allows owners and managers to weed out bad candidates quickly. The roofing industry, and especially the storm restoration side, has high employee turnover. Companies may have a revolving door of new sales reps that just can’t make it happen. That’s okay and is totally normal. Elite Claim Solutions’ training will actually identify which new hires are unwilling or are unable to complete the initial training courses and potentially eliminate the weeks or months involved in the eventual termination.
3. The third reason is that it will allow your company to expand its talent search beyond those who already have roofing industry experience. If you’ve been in the industry long enough, you have come to realize that all sorts of people can be successful in sales or back office roles. Being able to train candidates that are organized and ambitious, but come from other industries, will make your company more successful.

Most successful roofing and exterior remodeling companies have some sort of training program or orientation for ALL new personnel. At a minimum, this should cover internal company policies and procedures. While many companies may have different approaches (i.e. sales techniques, marketing strategies, brand positioning), the fundamentals of roofing and specifically storm restoration are universal. The most common new hire positions are sales reps and office managers / admins. These are also the roles that tend to have the least amount of relevant experience when hired. Typically, managers and c-level positions in a roofing company are promoted internally or recruited, but in both cases they will have lots of experience already.

Elite recommends Intro to Storm Restoration and Storm Restoration Inspection Training for all staff that are new to roofing or have been out of the industry for more than 2 years. This will ensure a strong baseline level of knowledge that can then be applied to the specifics of company policies and culture.

YES! All roofer training courses offered by Elite Claim Solutions have a quiz and certificate for those who pass. Owners or your company’s designated point of contact will have access to quiz scores and course completion data to hold your staff accountable. The quizzes are not easy by design. That way you know that if your new sales rep or office manager / admin passes, they are truly proficient in the basics of roofing. Certifications will also allow us to build a talent pool in your local market from which to draw from in future hires.