Reading an insurance scope of loss
1. Interactive Glossary
2. The Pieces of the Scope / Statement of Loss
3. Interactive Examples from 10 Major Insurance Carriers
4. Skills Assessment Quiz
5. Certificate Upon Completion
How to Read an
insurance scope of loss
1 Month Access
Why Insurance Scope of Loss Training Matters
Most insurance companies value a loss and make a settlement offer by preparing a scope of loss for the insured. A scope of loss is a detailed description of the amount and the type of damage that has been done to a structure. It includes the quantity and quality of materials needed to repair or replace the damage.
It is important for contractors to know how to read a scope of loss to be able to identify items the carrier may have forgotten. It is also important to understand the nuances and formatting that each of the major carriers use so that your sales reps can communicate effectively with both insurance adjusters and homeowners. Remember, the homeowner hires your sales reps to be the expert on their behalf, so you need to make sure they can effectively evaluate an approved job to ensure that it does well for the homeowner and is profitable for your business.
Track sales Rep Training Progress
Track your new hire’s online training progress to make sure they are taking the courses and passing the quizzes.
The Scope of Loss training goes in-depth on:
- Key Definitions and Terms of the Scope of Loss / Statement of Loss
- Pieces of the Scope – an Interactive Example Document
- Interactive Example Scopes from 10 of the Major Carriers
- American Family
- Erie Insurance
- State Farm
Elite recommends that all sales reps and back-office staff should be trained on how to read a scope of loss. Sales reps, especially new hires, need to be able to read a scope and effectively communicate the findings to the homeowner as well as their own team. Back-office staff can benefit from scope of loss training because their role may include aspects of material ordering, supplementing, or communicating with installers. This training is especially useful for roofing contractors that focus primarily on retail jobs but get the occasional insurance referral from their network of past customers.