fbpx

Contractor Supplements

What is a Roofing Supplement or Contractor Supplement?

A roofing supplement or contractor supplement is when a contractor asks for additional materials, labor, or trades to be added to the insurance claim. An adjuster may not include enough shingles, ice and water shield, siding, etc. on the scope of loss to get the job done correctly. In some cases, these missing items are required by local building code. When this happens, a contractor writes a new Xactimate Estimate to include those missing items and submits it to the insurance company for approval. Contractors must also include supporting documentation such as photos, measurements, local code requirements, and invoices to explain why these funds are needed.

Frequently Asked Questions

Whether you’re doing it on your own or using a company, supplementing for insurance claims should be a part of your business model.  

Well, the simple answer is so you get paid what you deserve.

Insurance companies aren’t in the habit of paying more than they have to. So, for many items – permits, extra shingles, generators, etc. – if you don’t ask for it, you’re not going to get paid for it. 

During peak roofing season, it is very easy to leave money on the table because you are in a rush to install the next job. But a few hundred dollars here and a few hundred dollars there adds up quickly. Before the season is over, you could be leaving tens of thousands or even hundreds of thousands of dollars on the table. Why? Because you don’t have time to do it, right? Well, if you don’t want to lose money, you can’t just supplement when you have time. You need to dedicate the time to make sure you’re doing it right.

Let’s look at it another way. Say your New Year’s resolution is to get in shape. You’re not going to go to the gym once and come away with rock hard abs, are you? Of course not! It takes hard work and dedication to get that six pack. You’ll be setting aside time to sweat at the gym on a regular basis as well as making sure you’re eating right and not sabotaging your efforts.

At the end of the day, supplementing is like anything else – you get what you put into it. We have customers who get about $7,000 more per job and earn between 10-25% more revenue per year because they are committed to the process.

It takes time to learn the intricacies of supplementing. You need to know Xactimate and Symbility, code items in your area, how to document and so on and so forth. AND you have to learn how to ask for supplements using the carrier’s language. Now, some contractors have the time and dedication to do it on their own. More power to them.

But if you’re a small roofing company or a contractor just getting into insurance restoration, you may not have the time to do it yourself. After all, storm roofing is all about sales. Anything that takes you away from sales hinders your revenue and business growth. 

You need somebody on your side who has a solid background in supplementing and gives you all the tools you need to get the supplements approved. If that is the case for your business, using a supplementing company like Elite is a good option for you.

With Elite, there is no need for you to have in-depth Xactimate supplementing knowledge. We do all the heavy lifting and build honest supplement packages for you.

If you are considering hiring a company to write your supplements and estimates, here is a list of questions you should be asking:

  • Is your supplementing company made up of actual contractors?
  • Are honesty and integrity core values of the company?
  • Can they turn partial-approvals into full trade jobs?
  • Can they turn denied claims into approved jobs?
  • Can they provide you with resources and training to help grow your business?

Types of Supplements
Elite Writes

Click on the supplement types to the right to learn more about these types of supplements and how we can help.

Process for Elite+ Plan
01.

Submit Job

The contractor submits a new job through his/her CRM.

02.

Review/Write Supplement

Elite will review the job to make sure we have everything we need and then write the supplement. 

03.

Send Supplement Package

Elite will send the supplement package to the contractor. The contractor has 72 hours to request updates. (The contractor will send the supplement and supplement package to the carrier.)

04.

Invoice

After the 72-hour review period, Elite will invoice the contractor.

Process for Platinum Plan
01.

Submit Job (Pre-Install)

The contractor submits a new job through his/her CRM.

02.

Review/Write Supplement

Elite will review the job to make sure we have everything we need and then write the supplement. 

03.

Send Supplement Package

Elite will send the supplement and supporting documents to the insurance carrier.

04.

follow-up

Elite follows up with the insurance carrier until the supplement is settled. Elite communicates with the contractor throughout the process.

05.

Invoice

When the supplement is approved by the carrier, Elite will invoice the contractor.

06.

Submit Job (Post-Install)

After installation, the contractor submits the job through his/her CRM again for a post-production supplement. Then repeat steps 2 – 5.

Want to learn more about our supplementing services?

Contact Us
Name*
Money Making Tips Blog
Scroll to Top